warranty

Warranty/Terms

We take pride in making premium highly durable inflatables that will provide lasting generations of inflatable rental use. Donât be fooled by foreign imitation inflatables, Itâs not an Official INFLATABLE if it is missing branded seal. Our superior quality materials compiled with double, triple, and yes even quadruple stitch for high impact areas we guaranteed our inflatables will stand the test of time. We scrutinize all aspects of our product line, constantly refining our materials and fabrication process, all while offering our genuine American made inflatables for the most competitive prices in the industry. INFLATABLES SUPERSTORE stands behind our products 400%, warranting our inflatables on average 2x â 4x longer then all other manufacturers in the world.

Limited Warranty

INFLATABLES SUPERSTORE warrants that if our product proves to be defective to the original purchaser or authorized transfer owner in material or workmanship within 1,460 days (4 Years) in the case of dry inflatable toy and 1095 days (3 years) in the case of wet/dry inflatables, and in the case of all wet/water inflatable 730 days (2 years) from the original retail purchase date (authorized transfer owner eligible), INFLATABLES SUPERSTORE will, at INFLATABLES SUPERSTORE discretion, either repair or replace same free of charge (no cash refund/reimbursement will be made ever - ALL SALES ARE FINAL WITH NO EXCEPTIONS). Warranty includes return and forwarding freight to all local 48 states free of charge for the first half (50%) of warranty life. Alaska, Hawaii, and all other international destinations freight fees will apply no exceptions. INFLATABLES SUPERSTORE provides inflatable owners a limited repair and replacement warranty and agrees and warrants all inflatable products provided by INFLATABLES SUPERSTORE, products will be fit for their intended purpose, marketable, and without material defect in workmanship and materials for the period and types of products specified by category below.

a) All Dry 11ft,13ft,15ft Bounce House & Moonwalk Four (4) year warranty from date of purchase.
b) All Dry Combos, Interactive Games, Obstacle Courses Four (4) year warranty from date of purchase.
c) All Wet/Dry inflatables Three (3) years warranty from date of purchase.
d) All exclusive Wet/Water ONLY inflatables Two (2) years warranty from date of purchase.
e) All Inflatable Movie Screens carry a Five (5) years warranty from date of purchase.
f) All Accessories such as zippers, netting, mesh, basketball hoops and nets, tarps, sand bags, and storage bags carry a One (1) year warranty from date of purchase.
g) All blowers receive a Five (5) year warranty from purchase date.
h) Equipment not manufactured by INFLATABLES SUPERSTORE, No warranty of any kind is extended by INFLATABLES SUPERSTORE and all warranty claims should be handled directly with the manufacturer or distributor of the equipment (contacts can be provided by INFLATABLES SUPERSTORE upon request).

All inflatable bounce houses sold to indoor facility carry Three (3) year warranty from date of purchase.

Limitation of Liability and Remedies

This warranty does not cover damage resulting from accident, misuse or abuse, neglect, improper service and/or maintenance or if the inflatable has been inflated with a device other than the original blower supplied by INFLATABLES SUPERSTORE. Use of unauthorized service, replacement parts, attachments, or any other customization will void this warranty. Misuse includes any use of this product for other than its generic intended uses.

INDEMNIFICATION CLAUSE : Rental Customer, Rental Operator, Subcontractor, Rider Young or Old and all organization represented by a Human Life Form hereby agrees to indemnify and hold harmless INFLATABLES SUPERSTORE against any and all liability, claims, suits, losses, costs and legal fees caused by, incurred out of, arising out of, or resulting from any negligent act or omission of the Customer, Rental Operator, Subcontractor, and all organization represented by a Human Life Form in the performance and/or failure to perform within and including the negligent acts or omission of any employees of the above fore mentioned. INFLATABLES SUPERSTORE shall have no liability for any damages due to lost profits, loss of use or anticipated benefits, or other incidental, consequential, special or punitive damages arising from the use of, or the inability to use, this product, whether arising out of contract, negligence, tort or under any warranty, even if INFLATABLES SUPERSTORE has been advised of the possibility of such damages. You agree INFLATABLES SUPERSTORE liability for damages in no event shall ever exceed the amount paid for product. INFLATABLES SUPERSTORE neither assumes nor authorizes anyone to assume for it any other liabilities. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Misuse, improper handling or storage, improper maintenance and or care, or accidental, abusive and or negligent treatment of the product will invalidate the INFLATABLES SUPERSTORE SUPERSTORE warranty coverage. The Buyerâs usage of any inflatable product on a hard surface base (any surface other than grass), without the use of a tarp shall constitute improper usage and any resulting damage or defect shall not be covered

Color: A product shall not be considered defective if it is a different color than shown in INFLATABLES SUPERSTORE catalog, website, Buyers invoice or any form of advertisement. No warranty is made relating to color. Colors, artwork and design are subject to change without prior notice and will not be considered defects.
Tolerances: All dimensions stated in the INFLATABLES SUPERSTORE catalog, website, Buyers invoice or any form of advertisement or elsewhere pertaining to products sold by INFLATABLES SUPERSTORE are approximate and within industry tolerances. No warranty is made relating to exact size of the product.
Weight: All weights stated in the INFLATABLES SUPERSTORE catalog, website, Buyers invoice or any form of advertisement or elsewhere pertaining to products sold by INFLATABLES SUPERSTORE are approximate and within industry tolerances. No warranty is made relating to exact weight of the product.

All requests of buyer for warranty work and replacements are subject to product inspection at INFLATABLES SUPERSTORE factory. Final evaluation of warranty claim will be done when product arrives at INFLATABLES SUPERSTORE factory. We do this to ensure top quality control and maintain safety standards. A photo or photos of the suspected area requiring repair is required to submit a claim just email us. Warranty repair work will be provided by INFLATABLES SUPERSTORE ONLY. This is mandatory in order for use to maintain safety and quality control. Warranty will be null and void if any modifications and repairs are performed at any unauthorized inflatable repair company not affiliated with INFLATABLES SUPERSTORE at any time.

We honor all cost related to warranting of an inflatable to include return and forward freight shipping for the first half cycle (50%) of your warranty. Upon arrival inspection of your unit if we determine unjust wear and tear or signs of misuse warranty and return shipping willing void and repair cost by customer will be incurred.

WARRANTY LOANER PROGRAM

Upon warranty issue arising INFLATABLES SUPERSTORE will ship out a comparable INFLATABLE LOANER right away and pick up your warranty unit at the same time we pick up your unit for repair. (Loaner is free of charge only in the first half (50%) life cycle of the warranty. We will pick up INFLATABLE LOANER upon completion and return delivery of your unit. Their after loaner rates range from $300 - $800. We will ensure you never go a day without an inflatable missing from your inflatable rental inventory or losing money. Like when you bring your car into a car dealer for warranty repair your loaner may not always be exact car model but it will get the job done.

USED INFLATABLE TRADE IN PROGRAM

We will consider your used old inflatables for Trade-In, we accept from all Manufacturers, we do not discriminate. Your used inflatables may range in Trade-In value credit between 10%-35% of new retail pricing from year purchased. Inflatable Trade-In units almost always go to a good cause. After refurbishing trade-in inflatables they go out for donations in most circumstances.